An open letter to the Internet in defence of, well, letters
I’ve noticed you never get letters anymore, it’s a shame. The only thing that comes through the letter box now is generally a bill. The electronic version of the letter, the email, is also in grim condition. It is either a spam infested wasteland or a firmly stodgy business tool. The current champion of email – Research In Motion has made millions from business email but has struggled to make a similar dent into the consumer market.
Young people, it appears, have decided that email is a big business shill and do not use it for social purposes preferring to use instant messenging and social networking sites. I find that sad as a young person who actively likes email. I think email is the letter of the internet – you write it all in advance, address it and send it off, to get a whole message back.
Letter writing is nice, email is a little less formal – there’s no chance to open an envelope and it can be lost among adverts for various enhancements. Since the email is so much like the much appreciated letter, except less expensive and quicker, it is sad to see that it has been relegated to the position of “work tool” by the young people of today.
Although email is undeniably a fantastic tool for work, as is the traditional letter, and many technologies rejoice to be adopted as one because it will be written into compliance specifications and generally hand around for future decades it does mean that Joe Teenager will not be so keen to go for it. That means that when Joe Teenager becomes Joe Office Worker email genuinely will only be a work tool to him.
RIM has made excellent money from showing how useful not much more than always having access to your email can be but remains very much a corporate business – it only recently put cameras on its phones because of corporate policies against cameras. The Blackberry, however, is a household name – they are quality devices and Barack Obama loves them which are just two substantial points in their favour.
The mobile phone, in my eyes, is not the easel for the next great letter, which should rather be penned in an attic flat, next to a window while it’s raining to really set the scene but with all teenagers (seemingly anyway) possessing phones with email capability this could be the scene of the resurgence of the letter. Next time Joe Teenager (or Joe Twenty Something, or Joe Thirty Something or…) is on a bus for a few minutes with nothing to do he should sit down and start to write a letter, using his phone and sending it off by email. He should occasionally resist the temptation to send a quick text now and again because you can say much more in a letter.